Personal data breach: what to do on the first business day
KEMEL.TECH · Updated
In the event of a personal data breach in Kazakhstan, you must notify the authorized body — the Information Security Committee of the Ministry of Artificial Intelligence and Digital Development — within one business day of discovery. The notification states the contact of the responsible person, the measures taken and the data of the affected individuals (full name, IIN or phone number). Citizens are then notified by the e-government infrastructure operator.
Course of action
- Detection: record the time and source, who noticed the breach and how.
- Assessment: what exactly leaked, whose data, how many people are affected.
- Containment: close the vulnerability or access, rotate keys and passwords.
- Notification: send a message to the authorized body within 1 business day.
- Measures and record: describe the measures taken, preserve logs and evidence.
What to include in the notification
The rules for notification of a personal data security breach were approved by order No. 481/НҚ. The deadline and procedure are the same for all operator categories.
- The contact of the responsible person.
- The measures taken.
- Data of the affected individuals: full name and/or IIN and/or phone number.
Why the procedure is needed in advance
In one business day it is hard to invent a process from scratch: you need to know who decides, who writes to the authority, where the logs are and how quickly evidence can be pulled. So it is better to prepare the procedure and the notification template before an incident.
- Responsible persons and their deputies are appointed.
- Event logs are stored and available for analysis.
- The notification template is filled in with the company's details.
- A drill is held once a year.
How KEMEL.TECH helps
We develop the procedure and notification template in advance, and in an incident we join within 4 hours and help prepare the notification on time.
Frequently asked questions
- By when must a personal data breach be reported?
- Within one business day of discovery. This rule applies to all operator categories.
- Where should the breach notification be sent?
- To the authorized body — the Information Security Committee of the Ministry of Artificial Intelligence and Digital Development. Citizens are then notified by the operator of the e-government infrastructure.
- What liability is there for a violation?
- Liability is provided by Article 79 of the Code of Administrative Offenses of Kazakhstan.